Cb Defense: Sensor locking files generated by Autopkgr in Mac environments

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Error when Autopkgr runs

  • Error in process: Processor: URLDownloader: Error: Curl failure: The requested URL returned error: 403 Forbidden (exit code 22) 
    Error in process: Processor: PkgCopier: Error: unmounting /path/to/.dmg failed: hdiutil: couldn't unmount "disk2" - Resource busy 
    The following errors occurred: 
    Curl failure: The requested URL returned error: 403 Forbidden (exit code 22) unmounting /path/to/.dmg failed: hdiutil: couldn't unmount "disk2" - Resource busy

• Placing sensor in bypass prevents errors

Environment

• Cb Defense Sensor: 3.2.1.10
• MacOS: 10.13.6

Cause

Interop issue between Autopkgr and Defense scans

Resolution

Add the autopkgr path invoking the new files to IT Tools.