App Control: How To Reload the CB Protection Agent Kernel Driver
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App Control: How To Reload the CB Protection Agent Kernel Driver

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Article ID: 290023

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

How to reload the CB Protection Agent kernel driver.

Environment

  • App Control Agent: All Versions
  • Windows OS: All Supported Versions

Resolution

  1. Open command line window with elevated privileges (right-mouse-> Run as Administrator)
  2. Run following commands from 'C:\Program Files (x86)\Bit9\Parity Agent' directory: 
a. dascli password <cli_password>
b. dascli tamperprotect 0
c. net stop parity
d. fltmc unload paritydriver
e. fltmc load paritydriver
f. net start parity
 

Additional Information

  •  The <cli_password> can be found in the Console-> Assets-> Computers-> View Details page of Agent: