App Control: Why Are Some Rules Unable To Be Modified or Reordered?

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Why is there no option to edit the criteria or rank of certain rules under Rules > Software Rules > Custom?

Environment

• App Control Agent: All Supported Versions
• App Control Console: All Supported Versions

Resolution

• The Custom Rules table includes Internal rules linked to features found in other parts of the App Control Console, and cannot be enabled, disabled, modified, deleted or moved.
• The order of Internal rules cannot be changed relative to each other, but non-Internal Custom Rules can be moved relative to Internal rules to better control how and when different rules are enforced.

Additional Information

• Internal Rules are enabled in other parts of the Console, mostly under the Device Control and Advanced tabs on the Edit Policy page.
• An Internal rule will show as Enabled in the Custom Rules table if it is enabled in any Policy.