App Control: Why Are Some Rules Unable To Be Modified or Reordered?
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Article ID: 290020
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Why is there no option to edit the criteria or rank of certain rules under Rules > Software Rules > Custom?
Environment
App Control Agent: All Supported Versions
App Control Console: All Supported Versions
Resolution
The Custom Rules table includes Internal rules linked to features found in other parts of the App Control Console, and cannot be enabled, disabled, modified, deleted or moved.
The order of Internal rules cannot be changed relative to each other, but non-Internal Custom Rules can be moved relative to Internal rules to better control how and when different rules are enforced.
Additional Information
Internal Rules are enabled in other parts of the Console, mostly under the Device Control and Advanced tabs on the Edit Policy page.
An Internal rule will show as Enabled in the Custom Rules table if it is enabled in any Policy.