App Control: Why Are Some Rules Unable To Be Modified or Reordered?
search cancel

App Control: Why Are Some Rules Unable To Be Modified or Reordered?

book

Article ID: 290020

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Why is there no option to edit the criteria or rank of certain rules under Rules > Software Rules > Custom?

Environment

  • App Control Agent: All Supported Versions
  • App Control Console: All Supported Versions

Resolution

  • The Custom Rules table includes Internal rules linked to features found in other parts of the App Control Console, and cannot be enabled, disabled, modified, deleted or moved.
  • The order of Internal rules cannot be changed relative to each other, but non-Internal Custom Rules can be moved relative to Internal rules to better control how and when different rules are enforced.

Additional Information

  • Internal Rules are enabled in other parts of the Console, mostly under the Device Control and Advanced tabs on the Edit Policy page.
  • An Internal rule will show as Enabled in the Custom Rules table if it is enabled in any Policy.