EDR: Binary download results in 404

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

• Binary is listed in the UI, but selecting for download returns a 404
• Binary metadata is available
• The local sensor does not have the binary hash stored as seen

Environment

• EDR Server: All Versions
• Binary sharing settings disabled for one or more groups

Cause

When binary sharing is not enabled for one or more sensor groups, the binaries fail to upload due to a bug - CB-23019

Resolution

Until CB-23019 is fixed, binary sharing would need to be enabled for sensor groups