CB Defense: McAfee Fails to Install alongside Carbon Black
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Article ID: 289960
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
McAfee fails to install
Existing bypass rules for McAfee are in place
Environment
CB Defense Web Console: All Versions
CB PSC Sensor: All Supported Versions
Microsoft Windows: All Supported Versions
Cause
Not all of the McAfee components in the environment are configured to be bypassed via policies
Resolution
Ensure the following paths are fully bypassed in the PSC Console
**\McAfee\Agent\**,
**\Users\*\AppData\*\McAfee\Agent\**,
**\Users\*\AppData\Local\Temp\McAfeeLogs\**,
**\ProgramData\McAfee\Agent\**
**\program files (x86)\common files\mcafee\**
Additional Information
The above list of rules may not encompass all of the paths currently being used in a given environment, please reference the following article from McAfee to further identify any processes in use: