Endpoint Standard: Malware is not listed in Malware Removal Detected or Deleted Page
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Endpoint Standard: Malware is not listed in Malware Removal Detected or Deleted Page

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Article ID: 289935

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Malware Hash was added to the Reputation Approved List

Environment

  • Carbon Black Cloud
    • Endpoint Standard (was CB Defense)

Cause

Malware Hash was added to the Reputation Approved List

Resolution

This is behavior is working as designed. As soon as a hash is added to the Reputation Approved List, it will be removed from the Malware Removal Pages

Additional Information

https://community.carbonblack.com/t5/Knowledge-Base/Endpoint-Standard-What-Reputation-Should-a-Hash-Have-to-be/ta-p/71999
https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-How-to-Remove-Known-Malware-Using-the-Malware-Removal/ta-p/72020