Endpoint Standard: Interop With Rapid7 Insight Agent
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Endpoint Standard: Interop With Rapid7 Insight Agent

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Article ID: 289903

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Endpoint Standard Enabled
  • Rapid7 Insight Agent install will not complete
  • Rapid7 Insight Agent fails to start

Environment

  • Endpoint Standard: 3.4.0+
  • Rapid7 Insight Agent

Cause

There is an interop issue when both products are installed. This is common when running mutlple security applications side by side.

Resolution

Configure an API Bypass for the following directory:
C:\Program Files\rapid7\Insight Agent\**