CB Response: UI issues after some services randomly shut down
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Article ID: 289827
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
UI cannot be accessed
Part or all services for Response are stopped
/var/log/cb/supervisord/supervisord.log shows services receiving an exit request
WARN received SIGTERM indicating exit request
INFO waiting for cb-pgsql, cb-datastore, cb-liveresponse, cb-nginx, cb-enterprised, cb-coreservices, cb-allianceclient, cb-solr, cb-sensorservices-b, cb-sensorservices-a, cb-redis, cb-rabbitmq, cb-datagrid to die
/var/log/messages shows several services being killed by TERM signal at the same time
Environment
CB Response Server: 6.0 and HIgher
Linux: All Supported Versions
Cause
A service outside of Response, such as server upgrades, has manually killed services