Carbon Black Cloud: CPU Spiking on macOS Big Sur and 3.5.1.23

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

• se_agent process consuming high CPU
• upgrade to Big Sur 11.2.2

Environment

• Carbon Black Cloud macOS Sensor: 3.5.1.23
• macOS: Big Sur 11.2.2

Cause

This issue is caused by a defect in the 3.5.1.23 macOS sensor version

Resolution

Upgrade impacted endpoints to 3.5.1.31 or higher