CB Response: How to generate Apple MacOS sensor report 6.1.3 and earlier
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CB Response: How to generate Apple MacOS sensor report 6.1.3 and earlier

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Article ID: 289787

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Generate a cbdiag report for an Apple MacOS endpoint running CB Response Sensor version 6.1.3 and earlier.

Environment

  • CB Response Mac Sensor: 6.1.3 and earlier
  • Apple MacOS: All Supported Versions

Resolution

  1. From a command line, execute:
sudo /Applications/CarbonBlack/sensordiag.sh

Additional Information

  • The resulting file will be generated in the current working directory.
  • Resulting filename format:  sensordiag_(hostname)_(date).tgz 
  • Sensor reports under 25 MB can be attached directly to a Carbon Black Technical Support case. 
  • Files larger than 25 MB should be uploaded to CB Vault.