CB PSC: Visual Studio 2017 Build Tools Startup Delay
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Article ID: 289773
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Visual Studio 2017 Build Tools takes 30 sec - 2 min to startup
Full sensor bypass resolves the issue
Environment
CB Defense PSC Console: All Versions
CB Defense PSC Sensor: 3.4.0.1070 and below
Microsoft Windows: All Supported Versions
Cause
PSC Windows 3.4.0.1086 Release Notes the following "DSEN-5740,EA-15016,EA-15089 Several customers have observed spikes in application start up times. Please note this is not a general performance improvement but rather a solution to customers with cases on EA-15016 and EA-15089."
The fix for EA-15089 was created to resolve an issue with certain routine functions such as opening a command line and running commands taking up to 10 seconds to complete and Visual Studio likewise runs several commands upon startup.