Carbon Black Cloud: How to Perform an Instant Upgrade to a Sensor on a Single Windows Endpoint
book
Article ID: 289770
calendar_today
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Provide steps for an instant upgrade, on an single Windows endpoint
Environment
Carbon Black Cloud (Formerly PSC) Console: All Versions
Carbon Black Cloud (Formerly CB Defense) Sensor: All Versions
Microsoft Windows: All Supported Versions
Resolution
Login to the Carbon Black Cloud Console
Go to the Endpoints page
Click on the 'Sensor Options' drop-down
Click on 'Download Sensor Kits'
Download a newer sensor version of your choice
Place the upgrade sensor version .msi on the endpoint you wish to upgrade
Double-click the msi installer and follow the prompts to complete upgrade
Additional Information
As the Sensor is already installed containing all of the parameters it requires to communicate with the backend (carbon Black Cloud Console), no additional input is required from the User, in terms of installation codes
Checking the Local Sensor UI Icon, from the System Tray on the endpoint, by right-clicking and selecting 'about', will confirm the newly upgraded version
Checking the Endpoints page in the console, should reflect the change shortly after