CB Response: Unable to receive netconns through the event-forwarder with Windows sensor 6.1.2
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CB Response: Unable to receive netconns through the event-forwarder with Windows sensor 6.1.2

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Article ID: 289733

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Unable to receive netconns through the event-forwarder with Windows sensor 6.1.2.Undo

Environment

CB Response Server: 6.2.0 and previous 6.X versions
CB Response Sensor: Windows sensor 6.1.2+
Windows: All versions

Cause

On 6.1.2 agent there is a newer term for netconn at the back-end and the server under 6.2.2 cannot interpret it.

Resolution

Upgrade Response server to 6.2.2 and above versions.