Carbon Black Cloud: Unable to start KnowBe4 Active Directory Integration Sync Service when sensor enabled
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Carbon Black Cloud: Unable to start KnowBe4 Active Directory Integration Sync Service when sensor enabled

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Article ID: 289707

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

When attempting to start the service it displays
"Error 1067: The process terminated unexpectedly"

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Windows Sensor: All Supported Versions
  • Microsoft Windows: All Supported Versions

Resolution

This issue is resolved with the followinig permission rule
Application at path: C:\program files (x86)\knowbe4\adisync\adisync.exe
Performs any API operation
Bypass