Carbon Black Cloud: What Happens If a Windows Endpoint Hostname Is Changed?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

What happens to a windows sensor when the hostname is changed? 

Environment

• Carbon Black Cloud Console: All Supported Versions
• Carbon Black Cloud Windows Sensor: All Supported Versions

Resolution

• Once the hostname change is detected by the sensor, it will be recognized once the subsequent check-in with the cloud occurs.
• The new hostname will be reflected on the Inventory page.

Additional Information

• It is recommended to use the device_id when searching.
• The hostname is considered metadata and not a unique identifier in Carbon Black Cloud.
• For Linux Sensors the hostname is used to calculate the deviceID and will cause the deviceID to change