App Control: Dascli got Permission Denied even the password was accepted
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Article ID: 289647
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Dascli got permission denied even though the password was accepted
Environment
App Control Agent: All Versions
Windows
MacOS
Linux
Cause
Log shows
b9GlobalStore::GetCLIAccessAllowed: Pid[2FC8], found authenticated session, but SID S-xxxxx-0001 does not match S-xxxxx-0002
The code only supports one user per session id.
Resolution
On a future version, DASCLI authentication will be user-based.
To work around this issue, either a) do not run the status batch file in a second command prompt or b) make sure that it is running under the same user.