App Control: Dascli got Permission Denied even the password was accepted
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App Control: Dascli got Permission Denied even the password was accepted

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Article ID: 289647

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Dascli got permission denied even though the password was accepted

Environment

  • App Control Agent: All Versions
  • Windows
  • MacOS
  • Linux

Cause

Log shows
b9GlobalStore::GetCLIAccessAllowed: Pid[2FC8], found authenticated session, but SID S-xxxxx-0001 does not match S-xxxxx-0002
 
The code only supports one user per session id.


Resolution

  • On a future version, DASCLI authentication will be user-based.
  • To work around this issue, either a) do not run the status batch file in a second command prompt or b) make sure that it is running under the same user.