Enterprise EDR: How to Download a Binary from the Console
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Article ID: 289559
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Updated On:
Products
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Download a binary from the Enterprise EDR Console on the Binary Details page that has been uploaded through the binary uploads opt-in feature
Environment
Enterprise EDR Console: All Versions
Enterprise EDR Sensor: 3.4.x.x and higher
Microsoft Windows: All Supported Versions
Resolution
Navigate to the Binary Details page via 1 of 2 methods:
From the Investigate page
Select the process name hyperlink
On the process analysis page select the Binary Details hyperlink in the window next to the process tree to be navigate to the Binary Details page
Or from the Investigate page
Select the white space in the process event row
The Process Details window will appear on the right hand side of the Enterprise EDR Console
Select the binary icon within the Process Details window to be navigated to the Binary Details page
Select the Download button at the top of the Binary Details page to download the selected binary in .zip format with the hash of the binary as the file name
Additional Information
Binaries are not able to be downloaded from the Enterprise EDR Console unless binary uploads are enabled on the policies page