CB Defense: Investigate page does not stay filtered to selected AlertID
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CB Defense: Investigate page does not stay filtered to selected AlertID

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Article ID: 289552

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Clicking on Investigate icon from Alerts page redirects to Investigate page, which briefly loads filtered to correct DeviceID/AlertID and then refreshes without the filter

Environment

  • CB Defense PSC Console: October '19 Release (0.50.0 backend)

Cause

Under investigation

Resolution

Article will be updated as more information and a resolution is made available

Temporary Workaround
  1. Go to Alerts page
  2. Select Alert and click on Investigate icon
  3. Investigate page loads
  4. Refreshing page reloads data and honors filters correctly