EDR: Storage Statistic empty after service startup

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

After start-up, the Storage Statistics section in the console is empty

Environment

• EDR Server: All Versions

Cause

There is a delay in reporting these events after initial startup

Resolution

• Please allow a few minutes after startup for the cbstats job to run and gather statistics.
• If this issue lasts for hours after startup, please open a case with support