Carbon Black Cloud Console: How to remove inactive sensors

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Remove specific inactive sensor references from the console

Environment

• Carbon Black Cloud Console: All Versions

Resolution

1. From the Endpoints page, select the inactive sensor
2. Under 'Take Action' select "Uninstall Sensors". This will move the sensors to deregistered
3. Select the device again and under 'Take Action', select "Delete deregistered assets"

Additional Information

This can be used for endpoints that have been uninstalled, but for some reason failed to contact the back-end for deregistration