EDR Sensor: How to gather an strace during Linux install

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Gather an strace during sensor installation process on a Linux endpoint for troubleshooting purposes

Environment

• EDR Sensor: All Versions
• RHEL: All Supported Versions

Resolution

1. Run

strace -f -o install_strace.out <path_to_CarbonBlackClientSetup-linux-v*.sh>

2. Collect the install_strace.out file and upload to CB Vault

Additional Information

• The strace package is required to run these steps. 
• File path / name can be changed to a desired location / name