Audit and Remediation: Device Sits in Response Pending Status During LiveQuery Request
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Audit and Remediation: Device Sits in Response Pending Status During LiveQuery Request

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Article ID: 289402

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Updated On:

Products

Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)

Issue/Introduction

When running a LiveOps Query some machines sit in Response Pending and never respond

Environment

  • Audit and Remediation (formerly CB LiveOps): All Supported Versions
  • Microsoft OS: Windows x86

Cause

This can happen on 32-bit Operating Systems as Live Query doesn't support 32-bit Operating Systems

Resolution

Remove 32-bit machines from Live Query results or upgrade to a 64-bit OSĀ 

Additional Information

The osquery technology does not support 32-bit Operating Systems but may in the future