Carbon Black Cloud: Setup of the CBCSyslog Fails With ImportError
book
Article ID: 289384
calendar_today
Updated On:
Products
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Setup of the Linux CBC Syslog server fails with the errorĀ
ImportError: cannot import name 'soft_unicode' from 'markupsafe' (/usr/local/lib/python3.8/dist-packages/markupsafe/__init__.py)
Environment
- Carbon Black Cloud: All Version
- Python: 3.x
Cause
Newer versions of markupsafe don't contain the soft_unicode module
Resolution
Install the older version of markupsafe (on Ubuntu) with the following command
sudo pip3 install markupsafe==2.0.1
Feedback
thumb_up
Yes
thumb_down
No