App Control: HTTP Errors When Viewing EDR Links From Event Console
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App Control: HTTP Errors When Viewing EDR Links From Event Console

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Article ID: 289372

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Why do some EDR Analysis Links in the App Control Event Console lead to HTTP 404 errors?

Environment

  • App Control: All Supported Versions
  • EDR: All Supported Versions

Resolution

This can happen if App Control terminated the process before EDR could collect the necessary metadata to build the analysis page
This is expected behavior because the parity driver is lower elevation than the carbonblackk driver