EDR: Isolated Sensors Losing Communication With EDR Server

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

After putting Windows Sensor in isolation it will lose contact with the EDR Console

Environment

• EDR Server: All Versions
• EDR Windows Sensor: 6.1.12

Cause

Known issue with the sensor and isolate functionality

Resolution

Upgrade to 6.1.13 which fixes this behavior

Additional Information

Fixed under issue CB-35466