CB Response Cloud: Creating User Fails With "That username is already taken"
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Article ID: 289335
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
When creating a new user with a username that has been used, and perhaps even deleted, fails with "That username is already taken"
Environment
- CB Response Cloud: All Supported Versions
Cause
Even after deleting an old username, that username may no longer be used for CB Response Cloud
Resolution
- Create a new unique username
Feedback
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