Managing Custom Alert Templates
search cancel

Managing Custom Alert Templates

book

Article ID: 289324

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Steps to create and remove custom Alert Templates.

Environment

  • App Control Server: All Supported Versions

Resolution

Creating New Templates

  1. Log in to the application server as the Carbon Black Service Account.
  2. Make copies of the following files outside the Server directory:
  3. Make the necessary adjustments.
  4. Issue the following commands in an administrative command prompt:
    cd "C:\Program Files (x86)\Bit9\Parity Server\Reporter\"

    ParityReporter add_template /name="Name of New Alert" /folder="C:\Temp\CustomAlert" /header="C:\Temp\CustomAlert\CustomHeader.hdr" /html="C:\Temp\CustomAlert\CustomBody.html" /text="C:\Temp\CustomAlert\CustomBody.txt"
  5. Verify the new Template is available in the Console > Tools > Alerts > Add Alert > Mail Template.

Removing Existing Templates

  1. Verify the Template Name from the Console > Tools > Alerts > relevant Alert > Mail Template.
  2. Log in to the application server as the Carbon Black Service Account.
  3. Issue the following commands in an administrative command prompt:
    cd "C:\Program Files (x86)\Bit9\Parity Server\Reporter\"

    ParityReporter remove_template /name="Name of Alert"

Additional Information

More information on the available Template Tags and Template Fields can be found in this Community Blog Post.