Endpoint Standard: PDF Files Locked From Deleting or Renaming From Network Shares

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Opening, renaming, or deleting a PDF file produces the error "file is in use by another program"

Environment

• Endpoint Standard Windows Sensor: 3.2.0.x and Below

Cause

An issue with the Local Scanner in the Endpoint Standard Sensor

Resolution

Upgrade to the 3.2.0.10101 or above sensor