Using a Custom Logo for a Notifier

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Steps to specify a custom logo in a Notifier.

Environment

• App Control Console: All Supported Versions
• App Control Windows Agent: All Supported Versions
• App Control macOS Agent: Version 8.9.2 and higher

Resolution

1. Log in to the Console and navigate to: Rules > Notifiers.
2. Edit the relevant Notifier, or add a new Notifier.
3. In the Notification Logo field, choose Custom.
4. Specify the path relevant to the endpoint, examples:

   UNC:
   \\FileServer\Logos\CorporateLogo.jpg
   
   URL:
   https://FQDN.com/img/CorporateLogo.jpg
   
   Local:
   C:\Templates\Logos\CorporateLogo.jpg

5. Click Save

Additional Information

• Currently each Notifier must be adjusted to specify the relevant Custom Logo.
• Image Requirements:
  • Must be 60 x 60 pixels.
  • Supported formats: GIF, JPG, BMP.
  • Transparent backgrounds are not supported.
• Logo Path notes:
  • The Local System account must have access to the UNC Path specified.
  • Anonymous/unauthenticated access is required for URL Paths.
  • Agents will download a local copy of the logo when UNC or URL Paths are used.
  • Changing the logo for UNC or URL Paths will require a new Custom Logo name/path.
• If using a Local Path, the file must be present on the endpoint.
• The combination of Notifier Text, Notifier Link, Notifier Name and Custom Logo Path cannot exceed 1900 characters in length.