Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Unable to delete API Key from API Keys page (formerly Connectors page)
Request failed with status code 409
Environment
PSC Web Console: All Versions
CB Defense
CB ThreatHunter
Cause
The API Key is currently subscribed to alerts. This error is returned in the response body for that DELETE API call (seen in DevTools) but is not communicated on the front end
Resolution
Go to Settings > API Keys page and note the API ID of the API Key to be deleted
Go to Settings > Notifications page
If the Notification only has the API Key to be deleted listed as a subscriber, click the 'X' button at the far right to delete the Notification
If the Notification has more than one subscriber, click the 'Edit' button and remove the desired API Key (listed by description/name) from the Notification
Return to Settings > API Keys and delete desired API Key
Additional Information
The lack of error message is a know issue and will be resolved in a future release.