Endpoint Standard: iManage Work 10 client service fails to start

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

iManage Work 10 client fails to start on boot, the service can be started later.

Environment

• Endpoint Standard Sensor: 3.5.0.1756 and 1786
• iManage Work 10 client

Cause

The loading of the sensor service is preventing the iManage Work 10 client service to load.

Resolution

 Setting the iManage Work Agent Web Service to automatic (Delayed Start) resolves this issue.