CB Protection: Does the Bit9Exporter tool work for agents version 8.1.x and higher?
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CB Protection: Does the Bit9Exporter tool work for agents version 8.1.x and higher?

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Article ID: 289166

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Does the Bit9Exporter Tool work for agents version 8.1.x and higher?

Environment

  • CB Protection Server: All Versions
  • CB Protection Agent: 8.1.x and Higher
  • Bit9Exporter Tool

Resolution

No. The Bit9Exporter tool was designed to work with agent caches version 8.0.0 and earlier only.

Additional Information

  • Starting with 8.1.x, the CB Protection agent database encryption was changed to a higher level and the Bit9Exporter tool did not get redesigned for the new encryption.  
  • Product Management confirmed the Bit9Exporter tool was deprecated after this change
  • Carbon Black Support and Engineering are the only groups able to decrypt or export items from the agent database starting with 8.1.x