CB Protection: Does the Bit9Exporter tool work for agents version 8.1.x and higher?
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Article ID: 289166
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Does the Bit9Exporter Tool work for agents version 8.1.x and higher?
Environment
CB Protection Server: All Versions
CB Protection Agent: 8.1.x and Higher
Bit9Exporter Tool
Resolution
No. The Bit9Exporter tool was designed to work with agent caches version 8.0.0 and earlier only.
Additional Information
Starting with 8.1.x, the CB Protection agent database encryption was changed to a higher level and the Bit9Exporter tool did not get redesigned for the new encryption.
Product Management confirmed the Bit9Exporter tool was deprecated after this change
Carbon Black Support and Engineering are the only groups able to decrypt or export items from the agent database starting with 8.1.x