CB Response: Why am I getting "API token invalid" while trying to connect to the server via the API?
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CB Response: Why am I getting "API token invalid" while trying to connect to the server via the API?

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Article ID: 289146

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Why am I getting "API token invalid" while trying to connect to the server via the API?

Environment

  • CB Response Server: All Versions

Resolution

The API token being used has been changed or is wrong, so to correct this:
  1. Log in to the WebUI as the user
  2. Go to Users "My Profile" in top right hand corner
  3. Click on 'API Token' tab
  4. Generate a new API token
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