Enable Filter Driver Verifier for BSOD Issues

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Steps to enable the Windows Driver Verifier tool for the parity.sys driver and reproduce BSOD behavior

Environment

• App Control Agent: All Supported Versions
• Microsoft Windows: Windows 10 and higher
• Windows Driver Verifier

Resolution

1. Verify the endpoint is configured for a Complete or Full Memory Dump.
2. Use an administrative command prompt to execute

   verifier /standard /driver parity.sys

3. Reboot OS to apply the configuration.
4. Reproduce the issue that triggers the BSOD behavior.
5. Collect the memory.dmp file in c:\windows and provide to Support.

Additional Information

Troubleshooting Kernel Panics, System Crashes or Blue Screen of Death (BSOD) Issues