Carbon Black Cloud: Host-Based Firewall rules not applying because Windows network policy doesn't update when connecting to VPN
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Article ID: 289130
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
When connecting to Global Connect VPN, the Windows OS firewall policy is not updating to show connected to the "DOMAIN" policy, and instead shows "PUBLIC" policy is still connected.
Environment
Carbon Black Cloud Sensor: All Supported Versions
Carbon Black Cloud Host-Based Firewall
Windows OS: All Supported Verisons
Global Protect VPN
Cause
This is a known Windows OS issue and not related to the Carbon Black Cloud sensor.
Resolution
This behavior is documented by Microsoft: https://learn.microsoft.com/en-us/troubleshoot/windows-client/networking/firewall-profile-not-switch-to-domain