Cb Response: TimesTen application slow when CB Response sensors are installed
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Article ID: 289088
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
TimesTen Linux applications servers performance is affected when the Cb Response sensor is installed.
Environment
Cb Response Console: 6.x
Cb Response Sensors:5.2.9 and Higher
RHEL: 7.3
TimesTen Application
Cause
RHEL 7.3 servers running 3.10.0-514.36.5.el7.x86_64 kernel verison are the cause of the performance issue.
Resolution
Upgrade the RHEL OS version to 7.4
Validate the kernel version is updated to 3.10.0-693.11.6.el7.x86_64
Additional Information
Performance issue was resolved by upgrading the OS on the servers, and all versions of the TimesTen application and Cb Response sensor were working after the upgrade.