Cb Response: Potential BSOD after taking latest patches on multiple Windows versions

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Why does my endpoint BSOD after applying the latest patches from Microsoft Windows on multiple OS versions (Windows 10, Server 2012 and 2016.)?

Environment

• CB Response sensor 6.1.7
• Windows 10, Windows Server 2012 and Windows Server 2016
• Windows Updates from July 10th 2018

Resolution

1. Microsoft patches released between July 16-18th across all active versions of Windows have resolved the BSOD issue experienced after the July 10 updates.

 

Additional Information

• If you are still experiencing an issue after applying the latest patches, please reach out to our Customer Support team.