Cb Response: Potential BSOD after taking latest patches on multiple Windows versions
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Article ID: 289077
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
Why does my endpoint BSOD after applying the latest patches from Microsoft Windows on multiple OS versions (Windows 10, Server 2012 and 2016.)?
Environment
CB Response sensor 6.1.7
Windows 10, Windows Server 2012 and Windows Server 2016
Windows Updates from July 10th 2018
Resolution
Microsoft patches released between July 16-18th across all active versions of Windows have resolved the BSOD issue experienced after the July 10 updates.
Additional Information
If you are still experiencing an issue after applying the latest patches, please reach out to our Customer Support team.