Cb Response: Potential BSOD after taking latest patches on multiple Windows versions
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Cb Response: Potential BSOD after taking latest patches on multiple Windows versions

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Article ID: 289077

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Why does my endpoint BSOD after applying the latest patches from Microsoft Windows on multiple OS versions (Windows 10, Server 2012 and 2016.)?

Environment

  • CB Response sensor 6.1.7
  • Windows 10, Windows Server 2012 and Windows Server 2016
  • Windows Updates from July 10th 2018

Resolution

  1. Microsoft patches released between July 16-18th across all active versions of Windows have resolved the BSOD issue experienced after the July 10 updates.

 

Additional Information

  • If you are still experiencing an issue after applying the latest patches, please reach out to our Customer Support team.