EDR How to force a sync of event data from a sensor
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Article ID: 289061
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
How to force a sync of event data from a sensor.
Environment
EDR Server: All Versions
EDR Sensor: All Versions
Resolution
Validate the sensor shows up as "Online' in the CB Response WebUI
On the Sensors page, check the box next to the workstation to be prioritized
Click on `Actions` in the top right > Press the “Sync” option
Additional Information
The SYNC option should be used to prioritize individual machines that need to send their data immediately and should not be used for multiple or bulk uploads
This will flag the specific machine to upload ALL of its data the next time it checks in.