CB Protection: Syslog configuration reverting to default after applying custom configuration
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CB Protection: Syslog configuration reverting to default after applying custom configuration

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Article ID: 289053

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Adding Syslog settings on the 8.1.4 console appears to succeed, but if you refresh the page, the settings all revert back to their defaults

Environment

  • CB Protection Server: Version 8.1.4

Cause

The DAS database table 'dbo.shepherd_configs' is missing one or more of the the syslog values: 'syslogFormat', 'syslogAddress', 'syslogPort', and 'EnableSyslog'

Resolution

  1.  Open SQL Management Studio console and connect to the 'DAS' database
  2. Open a 'New Query' tab
  3. Add the missing syslog values into the 'dbo.shepherd_configs' table
    1. Example: 
      Use DAS 
      EXEC dbo.UpdateShepherdConfig 'syslogAddress', '127.0.0.1'