CB Protection: How to update the server name in Agents version 7.x
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Article ID: 288983
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Updated On: 04-07-2020
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
How to update the Protection server name in Agents version 7.x
Environment
CB Protection Agent: 7.x
Resolution
To change the Protection server name in agents version 7.x repair install is needed:
- Disable the agent's Tamper Protection: Assets > Computers > select the Computer > on the details page, on right select "Disable Tamper Protection"
- Download the default agent installer from the server by going to this URL:
https://CBSERVERNAME/hostpkg/pkg.php?pkg=ParityHostAgent.msi
- Open command prompt and run:
msiexec /fvamus "FILEPATH\ParityHostAgent.msi" B9_SERVER_IP="NEWCBSERVER" B9_SERVER_PORT="41002"
Additional Information
This process will not migrate agents from one server console to another, it is only used for updating the server name in the agent configuration
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