CB Defense: BSOD on Windows endpoints with PSC sensor and Forcepoint DLP installed
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Article ID: 288957
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- BSOD with endpoints where CB Defense and Forcepoint DLP are installed
- Performance issues with file uploads, scanning, etc.
Environment
- CB Defense sensor: Versions prior to 3.4.0.1097
- Microsoft Windows: All supported versions
- Forcepoint DLP
Cause
There is a known interop issue with CB Defense and Forcepoint DLP where shared .dll's are being impacted.
Resolution
- Upgrade to sensor versionĀ 3.4.0.1097 or higher
- Confirm issues have been resolved after upgrade.
Feedback
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Yes
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No