App Control: How to force App Control agent to upgrade silently

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Agent upgrade is asking end users to stop applications
Agent upgrade is manually being pushed out, or done from SCCM, etc.

Environment

• App Control Agent: All Supported Versions (Windows)

Cause

Agent needs to be installed using silent switch to ignore running applications.

Resolution

Agent should be installed using the command line switch of "/qb-" (minus quotes).