App Control Server: Palo Alto Wildfire connector and integration no longer working
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Article ID: 288949
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Reporter log shows: WARN WildFireAdapter - System.Net.ProtocolViolationException: You must write ContentLength bytes to the request stream before calling [Begin]GetResponse.
Reporter log shows: WARN WildFireAdapter - System.Net.WebException: The operation has timed out
TLS 1.2 is not enabled on the App Control Server
Environment
App Control Server: 8.0, 8.1.X
Palo Alto WildFire Connector: Cloud
Cause
Palo Alto WildFire Cloud service appears to be using TLS 1.2
Resolution
Enable TLS 1.2 on the App Control Server
Ensure .NET is setup to utilize TLS 1.2 as per this