Opening endpoint object on Events page results in error of "No corresponding computer was found in the database. This computer may have been deleted"

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

• When opening the endpoint object in the "Events" page in the App Control console, an error message is received of "No corresponding computer was found in the database. This computer may have been deleted"
• When opening the endpoint object in the "Assets" > "Computers" page in the App Control console, the endpoint details are presented as expected

Environment

• App Control server: 8.1.10 and older

Cause

There is a known bug in App Control server versions from 8.1.10 and earlier. 

Resolution

Upgrade to a supported version of App Control as this has been fixed