EDR: How Does EDR Calculate Host Uptime and Sensor Uptime?
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Article ID: 288944
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)Carbon Black Hosted EDR (formerly Cb Response Cloud)
Issue/Introduction
How does EDR calculate Host Uptime and Sensor Uptime?
Environment
EDR: All supported versions
Hosted EDR: All Versions
Resolution
Sensor Uptime
Sensor Uptime is updated by OS API when the sensor checks in. The value is not necessarily cleared when the sensor goes offline.
So it is a representation of the information known about the uptime of the endpoint at the last point in time when the sensor was online and connected to the console.
This is not information that is collected and uploaded to the console independent of the sensors online status.
A machine that is "offline" and unable to communicate with the primary node will not update the "uptime" information in the console.