Carbon Black Cloud Sensor: How to Perform Offline Installation of Sensor

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Install Sensor while device is not connected to the Backend

Environment

• Carbon Black Cloud Sensor: 3.5.x.x and higher
• Microsoft Windows: All supported versions

Resolution

1. Include the command line option OFFLINE_INSTALL=1 when deploying the sensor

   msiexec /q /i User\Path\To\installer_vista_win7_win8-64.msi /L*vx log.txt COMPANY_CODE=<company_code> OFFLINE_INSTALL=1

2. Ensure the Sensor is able to reach the backend as soon as possible to allow for policy download and registration with the backend

Additional Information

• This option should be used on machines when deployments must occur offline and a connection to the backend will be established at a later time
• The use-case scenario for this feature is when machines, such as Master Images for cloning, are configured offline prior to deployment
• The Sensor will not apply policy or register with the backend until a connection is established
• This command is not meant for air-gapped environments as the Sensor will not enforce policy rules without a connection to the backend