Carbon Black Cloud: How To Verify Device Name With Only DeviceID
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Article ID: 288894
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Confirm the Device Name associated with a given DeviceID
Environment
- Carbon Black Cloud Console: All Versions
- Carbon Black Cloud Sensor: All Versions
- Microsoft Windows: All Supported Versions
- Apple macOS: All Supported Versions
Resolution
There are at least two ways to accomplish this task
Sensor Management Page
- Go to the Endpoints page
- Set the Status filter to All (in order to show all devices in your system which have not been deleted)
- Search for the DeviceID using the following search term (case sensitive)
deviceId:
- Enter the DeviceID after the search term above
deviceId:{DeviceID}
- Hit Enter
- The Sensor will be displayed (as long as it has not been deleted from the PSC Console)
Investigate Page
- Go to the Endpoints page in a new tab or window
- Click on the name of any device (this redirects you to the investigate page filtered for that DeviceID)
- Find the [deviceId]={DeviceID} and [DEVICE_ID][0]={DeviceID} and replace them both with the desired DeviceID
- Hit Enter
- The Investigate page will reload showing information for the desired DeviceID and will display the appropriate Device Name as well
Additional Information
- {DeviceID} indicates a variable to be replaced with the applicable value
- The Audit Log will typically display the DeviceID and not the Computer/Device/Machine Name
- The steps above can be used to confirm which device relates to the DeviceID being searchedĀ for
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