Endpoint Standard: How to Force 3.3.x.x and Higher Sensors With RepCLI Authentication Enabled to Update
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Article ID: 288877
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
After implementing the Signature Pack fix for the August 1, 2019 issue https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Signature-Pack-Version-Has-Not-Updated-Since-August-1/ta-p/77662, force Sensors to update immediately rather than allowing the update window to elapse
Environment
Endpoint Standard Sensor: 3.3.x.x and higher
Endpoint Standard Console: All versions
RepCLI Authentication Enabled
Microsoft Windows: All supported versions
Resolution
If Sensor was rebooted to resolve the issue, two forced updates are required:
To force the first update that will resolve the current Sensor state
Open Administrator command prompt and change directory to Confer