CB Defense: Sensor Stays in Bypass Despite KEXT Approval
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Article ID: 288868
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Sensor remains in bypass even though KEXT has successfully been approved
Environment
CB Defense PSC Sensor: All versions Apple macOS: All supported versions
Cause
Sensor version is incompatible with the operating system version
Resolution
1. Check this compatibility chart to find the Sensor version compatible with the macOS version 2. Uninstall the incompatible Sensor 3. Install the compatible Sensor