App Control: Connectors Page Errors After Upgrading to Server 8.10.0
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Article ID: 288829
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Connectors Configuration page is getting the error: "Something went wrong! See the error log for more details."
PHPError logs showing error:
[09-Oct-2023 05:50:40 America/Chicago] User "[email protected]" requested URL "/configuration.php?tab=connectors&menu" and encountered error "Uncaught TypeError: Unsupported operand types: string & int in C:\Program Files (x86)\Bit9\Parity Console\WebUI\compile\FileName_.file.connectors.ihtml.php:415
Environment
App Control Server: 8.10.0 and Higher Versions
FireEye Connector Enabled
Cause
FireEye connector is still enabled.
Resolution
Workaround: Temporarily disable the FireEye Connector via SQL Server Management Studio:
Create a full backup of the das database following the steps here.
Open SQL Server Management Studio and execute the following query:
use das;
select id, name, enabled, analysisEnabled from API_Connector (nolock) where name like '%FireEye%';
Note the id, enabled, and analysisEnabled values.
Replace the X below for the Connector ID identified in Step 2 and execute the following query:
use das;
exec dbo.API_UpdateNetworkConnector X,0,0
Refresh App Control Connector Configuration page
Additional Information
This issue is currently being investigated as EA-23828.
Once the settings are confirmed in the Connectors tab, the FireEye connector can be enabled once again by using the following query, substituting X for the id and Y for the analysisEnabled value from Step 2.